Member Services Officer with Credit Control


Job Details

  • Salary from £14,040 p.a. (based on experience)

  • 30 hours per week

  • 12-month contract

This role will include the following duties:

  • General member services including face-to-face, by telephone and messaging
  • Member services administration
  • Credit control administration
  • Contact with members regarding credit control

This is an opportunity to work in an FCA & PRA regulated environment. On the job training and mentoring will be provided. We are an inclusive credit union with strong links in the communities of South Manchester. Our strategy is to double within 5 years with a focus on innovation and on attracting more members aged 18-30 years.

 We are looking for someone with the following:

  • An organised approach and flexibility in responding to a varied workload
  • A helpful and enthusiastic attitude to member service and team working
  • Excellent attention to detail
  • High level of emotional intelligence
  • A commitment to credit union values and maintaining high professional standards

Click the button below to download the application pack. Once you've completed it, please email it to Sheenagh Young